Ask yourself the following questions:


  1. Are you getting the most from your technology today?
  2. Are you measuring the utilisation of the software you invest in and if so are you able to do anything to impact improvements?
  3. Are you rolling out more technology? Microsoft Teams, Windows 10 etc. not to mention the auto updates that come out constantly with Office365

Migration Services

  • OpenStream adopt methodologies to assess & target a baseline
  • Identify the business requirements and develop the right technology roadmap
  • Identify and remediate any potential roadblocks
  • Analyse user personas (Key Stakeholders), workloads and key requirements

Voice & Video Services

  • Microsoft 365 Business Voice
  • SIP Trunks
  • Ribbon - Session Border Controllers 
  • Ribbon - Cloud Connector Edition
  • Ribbon - Direct Routing
  • Microsoft 365 Cloud Provisioning – Poly & Yealink
  • Contact Centre Integrations
  • Recording Insights
  • Video Conference  - Cloud Video Interoperability Partners
  • Microsoft Room Systems
 

Change Adoption Services


Proven Methodologies

Deep customer experience in Change Management combined with monitoring and machine learning continually refine the methodologies to support how we interact with users driving desire in them to adopt new ways of working. Only then can we deliver our proven training platform which will deliver the sorts of insights you can only get with OpenStream Technologies.


  • Objectives How will it improve work practices and how will you measure success
  • Exec Sponsor The right key sponsor to provide credibility and gravitas to the programme
  • Empower Managers On board and empower your key leaders ahead of the wider user base
  • Consider Communications - Strategic messaging from senior stakeholders and day to day messaging from line management
  • Expect Resistance It is perfectly normal for employees to fear change
  • User Enablement - Tailored Learning Paths for each user groups
 

  First Line Services